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Communication is essential to your business.

The right system can propel your business to success, drive sales and improve the communication lines between you and your customers. Let's talk about how these features and systems help.

Avaya IP Office

Designed for small to medium sized businesses, Avaya's IP Office uses powerful communication technologies to accomplish the complex communications of large businesses without the extensive costs. Many of the attractive features include:
  • Complete voice and data communications
  • Avaya One-X software
  • Built-in voice messaging and call center capability
  • Supports single and multiple site networks
  • One number access, twinning, call forwarding, conference calling and much, much more.

Avaya Communication Manager

Built specifically for the Enterprise customer, the Avaya Aura offers simplicity, cost savings, and most importantly, unified communications. Using SIP-based session management on an IP platform allows for greater flexibility. Regardless of the infastructure the endpoints reside on, we can help you deploy a solution that fits your business needs. Some of the key features are:
  • Scalability
  • Global availability and multinational support
  • Security
  • Enterprise-wide communication features
  • Wide-ranging protocol support and single point of administration
  • Business continuity

Avaya Flare

Experience it today...a groundbreaking new software delivered on the Avaya Desktop Video Device offers real-time communications and collaboration in one quick, easy to access format. The Flare eliminates the need to use different interfaces and directories to communicate across various types of tools. Capabilities include:
  • Multi-module communications right from your desktop device
  • Audio/video/webconferencing
  • Instant messaging & social media
  • Presence information
  • Contextual history
  • Touch Screen

Web Conferencing

Communication is the key in any organization. With employees and customers scattered in various locations, web conferencing is a great solution to bring everyone together at a moments notice. Agility CG offers two different web conferencing solutions. The Avaya Conferencing center add-on and LifeSize HD Video. Some key benefits of web conferencing include:
  • Increased productivity - conferencing applications create more effective work performance resulting in decreased project time and increased employee productivity.
  • Cost effective - no need to incur travel costs
  • Immediate ROI - quick return on your investment

Avaya Contact Store

Record conversations held with customers, suppliers and third parties on a daily basis. With this information, you can increase operational efficiency and business effectiveness with the ability to search and replay valuable recorded data. Some of the key features are:
  • Reduce operational costs
  • Make more informed decisions
  • Understand customers and employees better
  • Increase revenue with improved insight into your customers wants and needs
  • Improve employee training and coaching
  • Improve customer service and satisfaction

Avaya Telephones

Agility provides you with a wide range of Avaya telephones...from desk phones to softphones, our Account Managers will help you find the right phone for your business communication needs.

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